Job Overview
Business Analyst is responsible for the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.
Key Responsibilities and Duties
Define configuration specifications and business analysis requirements
Perform quality assurance
Define reporting and alerting requirements
Own and develop relationship with partners, working with them to optimize and enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Perform other related duties as assigned.
Job Qualifications
Bachelor’s degree or higher in Computer Engineering/Science or related fields.
Proven experience in eliciting requirements and testing.
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
Solid experience in writing SQL queries.
Basic knowledge in generating process documentation.
Strong written and verbal communication skills including technical writing skills.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel, and Outlook.
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Experience leading and developing top performing teams.
A history of leading and supporting successful projects.
Ability to work in a flexible and challenging environment.